What is a conversion rate?
The proportion of site visitors that carry out a desired activity, such as filling out a web form, signing up for a service, or making a purchase, is known as a conversion rate.
A high conversion rate indicates that your website is enticing to your target demographic, efficiently structured, and well-designed. A low conversion rate might be caused by a number of elements that affect the functionality or aesthetics of a website. Poor conversion rates are sometimes caused by lengthy load times, malfunctioning forms, or text that fails to sell the offer.
CRO for paid media
Learn the strategies that will prevent individuals who have already begun the subscription process from quitting.
E-commerce specialists and audience specialists might not initially appear to have much in common. The truth is that audience managers have recently learned a lot from the e-commerce industry's experiences and have discovered that some strategies apply to both environments.
Many audience managers in Spain have found great inspiration from studies like the one conducted by the renowned Flat 101 agency, which examines the purchasing patterns and customs of hundreds of different websites. Additionally, there are existing academic studies that examine how publishing and e-commerce methods interact.
For digital media to establish a viable business model and generate recurring revenue, viewers must be converted into subscribers. How can news publishers attract readers who expressed a desire to subscribe but did not do so?
Here are the top methods for increasing the number of readers who become subscribers:
Reduce the amount of steps in shopping carts
It's crucial to move quickly. The less plausible stages there are in the checkout process, the less likely it is that the user would decide to cancel the purchase. Asking for the user's email address at the very first step of the procedure is a smart move. This will enable us to launch a follow-up campaign if the reader leaves the page at any moment.
Then we will present the payment choices, always giving preference to those like PayPal that already have the payment information filled in. The user won't need to manually enter them this way.
Although some readers will inevitably give up on the subscription process, it is still feasible to re-engage them with customised automated ads.
Retargeting campaigns are useful for recapturing the attention of subscribers who abandoned their carts. To put them into practice, it's crucial to decide on the effect and automated reminder timings, as well as the messages that will be sent. Above all, they ought to be customised to the particular subscription in which the consumer expressed interest.
- Determine the difficulties with the subscription procedure
The publisher must comprehend the causes of subscription process abandonment in addition to cart abandonment efforts. Is there a particular place where most abandonments take place? A/B testing is a great tool for figuring this out. The team can determine which purchase procedures give the greatest customer experience by experimenting with various messaging, offers, and completion steps. These tactics have previously been used by early adopters of the subscription model to engage readers who expressed an interest in subscribing at the start of the checkout process but did not finish the sign-up process.
Live customer support
Use live chat software to interact with website visitors in real-time and provide assistance as necessary. Add these message elements to your high-converting web pages, including your price and product pages, to ensure prospects receive the information they need immediately.
Your communications and chatbots can also be action-based. For instance, you could wish to automatically give assistance and respond to any queries if someone has spent more than a minute on the page.
It’s time to put all this knowledge to good use and start increasing your CRO today. Contact us if you need any help with your subscription journey.
Read our previous related blog: Tips for enhancing your registration procedure to boost conversion rates
Evolok helps online publishers increase their revenues and drive audience engagement using Evolok’s end-to-end SaaS solution, which provides paywalls, subscription management, user segmentation and identity management. Evolok delivers a selective ecosystem to drive user engagement and mobilization. Evolok helps its clients increase readership and revenue by engaging and personalizing content, protecting valuable content through paywalls, utilizing login and social data to incrementally know customers and finally targeting products and pricing to boost subscriptions.